One connected conversation
Voice, messaging, web chat and SMS can meet in one contact-centre workspace, while Back2You AI keeps the lost-property workflow structured.
Our partner network
Back2You AI × Voiso
Better guest service starts with a connected conversation.
We're proud to partner with Voiso, bringing modern contact-centre technology together with intelligent lost-property operations for venue and hospitality teams.
PartnersBack2You AI×VOISO
VoiceAIMessagingInsightsWhy this partnership matters
Lost property is an operational task — and a human conversation.
Together, our platforms help teams manage both sides: a clearer workflow behind the scenes and a more responsive experience for the guest.
Automation with context
Voiso's AI tools support call transcription, summaries and routing. Back2You AI gives those guest conversations a clear operational destination.
Built for busy teams
Real-time dashboards and flexible call flows give teams visibility when enquiry volumes rise — without turning every question into front-desk admin.
The technology layer
Built to connect.
Made to scale.
Voiso describes its platform as AI-powered contact-centre software. These capabilities complement the guest enquiry and lost-property journeys Back2You AI is building.
1
Omnichannel
Bring voice, messaging apps, web chat and SMS into a joined-up customer experience.
2
Flow builder
Design call journeys, IVR menus and routing around the way a team actually operates.
3
AI speech analytics
Turn conversations into transcripts, summaries and useful quality insights.
4
Real-time dashboards
Give managers live visibility across contact-centre activity and performance.
Give every lost-property enquiry somewhere to go.
See what connected lost-property operations could look like for your venue, or read the thinking behind our partnership.